What does the IT department do?

Most companies, especially those in the digital realm, rely on the IT department to ensure that their network of computers function properly and connect well. The IT department has three major areas of concern, which include governance of the company’s technological systems, maintenance of the infrastructure, and functionality of the systems overall. Beyond that, professionals within the IT department work internally on computer software and hardware in many ways that allow a business to be successful.

IT department responsibilities

Each member of the IT department fulfills an important role for the company. Some are responsible for multiple areas of the IT department, especially in smaller companies. In other circumstances, there may only be one IT professional within a company. Here are the main responsibilities within the IT department:

  • Administration
  • Technical support
  • Communication
  • Programming
  • Company website
  • Application development